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Privacy Policy

Our website address is: https://artaiaprints.com.

We care about your privacy in the first place, that is why we are doing our best to stay transparent about all the data we receive from you and how we store it.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Cookies

A cookie is a short text that a website sends to your browser when you visit it. This will help the website recognize you, memorize information about your visit, and give you a friendly and easy-to-use web service. We use cookies to personalize the content on our site, remember your preferences and record visits to our online store. Browsing our online store makes cookies more enjoyable, faster and more efficient.

Disabling cookies

You decide whether to allow cookies to be stored on your device. You can control and change your cookie settings in your web browser.

For information on cookie settings, select the web browser you are using.

     Chrome
     Firefox
     Opera
     Internet Explorer 9
     Internet Explorer 7 and 8
     Safari

If you change or delete your browser’s cookie file, modify or reward your browser or device, you may need to disable cookies again. The process for managing and deleting cookies varies from browser to browser. If you need help with this, you can look in your browser’s help desk. You can also disable Google Analytics tracking at the following link https://marketingplatform.google.com/about/.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Depending on the personal information you want to provide and the purpose of each form or method of collecting personal information, the personal information we collect from you may be the following:

     e-mail address
     name
     last name
    zip code and mail
     telephone number (landline or mobile)
     gender

By using websites (registration, ordering, …) your browser sends information about you, including your IP address, date and time of visit, and information about the time spent on our websites, a reference URL (page, from the pages you visit, the pages you visit on our site, and information about your device and browser (e.g. browser type and version, operating system).

Who we share your data with

Genaral

We respect the confidence you have shown us when you share your personal information with us and we will not share it with anyone who would like to use it for your own benefit. However, we may share your personal information with our contractors, e.g. for the delivery of your products (our warehouse, delivery service), for the payment of an order (eg banks), for personalized communication (printing shops, delivery services), etc., which use their data processing conditions but may use your information only for the purposes defined above.

With the authorities

In the event of a request by the competent legal or law enforcement authorities and, where appropriate, certain legal procedures and investigations, etc. we may share your personal information with such authorities.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

At any time, you may submit your personal information question or request about how to claim your personal data rights to info@artaiaprints.com. You can also get in touch via regular mail. Please email us at: Višnja Šetinc s.p., Kolenčeva pot 17, 1241 Kamnik. In case of complaints, you can contact the competent authority, the Information Commissioner of the Republic of Slovenia.

Who are we

The site artaiaprints.com is operated by Višnja Šetinc, s.p., Kolenčeva pot 17, 1241 Kamnik Kamnik

How we use your data

Processing your order

If you have ordered products through artaiaprints.com, we will use your personal information for the purpose of sending / forwarding the products ordered and for the purpose of contacting you regarding the status of the order by email, telephone or otherwise.

Providing customer support

If you contact us through our “contact us” form or via e-mail, telephone, online chat (on our websites or via social networks), we will process your personal information, including order information and order history, to resolve your request with a view to providing the best treatment available. We will process this personal information in the manner required to perform the contract with the site manager of artaiaprints.com, or as required by legal obligation.

Analysis

We may also use your personal information for targeted advertising and ad serving. We may process your personal information based on the legitimate interest of artaiaprints.com, unless you object to any personalized communication by artaiaprints.com. Of course, you can do it at any time. Additionally, we may use your personal information for analysis and research (such analyzes and research will be conducted on the basis of pseudonyms and anonymized data where possible), which is necessary for our legitimate interest and for understanding our clients and their desires, for identifying patterns and trends, to improve the user experience, to provide information, content and offerings as per your needs, for general research, statistical and aggregate reporting purposes, for the development of new products and services, for monitoring the performance of existing products and services, for the improvement of our technology, for sending personalized advertising messages and for displaying online ads.